All calls to technical support are automatically saved and available for later viewing.
To open the history of requests, signin to your account open the section "Support-Tickets»:
All hits are divided into two tabs - open and closed.
Open requests
On the tab “Open tickets» Appeals are displayed that can be viewed and in which you can conduct a dialogue:
Columns:
- «Document"-it your application or proposal for consideration.
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«Subject"- the subject of the appeal, the date and time of your last reply in it. An envelope-shaped icon is displayed on the left - an open envelope means that the request has been viewed at least once by you.
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«Status"- indicates whether a response from technical support is expected or has already been received.
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